Introduction to RBS online banking

Banks and Building Societies offer many services and their web sites are therefore very large and quite complicated. This makes it difficult to find what you are looking for. By typing the right search words into Google you can go straight there. Take time to view the information on online banking before you take the plunge, it is well worth the effort!

• Open Internet Explorer on a Computer Sharing Centre computer to see the Topsites page.
• Click on Google to open it in another window.
• Type “Royal Bank of Scotland online banking demo” into Google and wait for the results.
• The top result (not the sponsored result) will be their internet banking demonstration.
• Click on it to open the web page. The demonstration will take you through how online banking works. In order to take in all the information, you will need to watch it at least three times.
• To find out about their online security, go back to Google and type “Royal Bank of Scotland online security”. The top result is likely to be the best. Click on it to open the web page. There will be lots of information to take in. Take your time.